OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
262 ratings and 131 comments received in the last 90 days.
24 June 2025
We were very satisfied during the purchase and delivery of the car
17 June 2025
no issues
08 June 2025
Danny, Chris, Stuart and Barry were all very helpful during my purchase. Approachable, informative and did not feel pushed to a sale - autonomy in decision making made the difference compared to other dealers
05 June 2025
Very attentive, professional people to deal with.
03 June 2025
See answer one.
03 June 2025
Easy and helpful
02 June 2025
Kevin was very knowledgeable, patient and took a great deal of time explaining the controls of the car as have never driven a BMW before.
02 June 2025
Answered all my queries fast and efficiently and accommodated my schedule
01 June 2025
Always a pleasure to frequent your premises. All staff so friendly and helpful
02 July 2025
Everyone helpful and friendly service
01 July 2025
Everything done and explained.
01 July 2025
Laura was extremely helpful.
30 June 2025
Phoned to say they had the park and booked me in
26 June 2025
Had oil service done but garage didn't update the cars idrive system resulting in another trip to the garage
26 June 2025
I've been using BMW service for over 2 years and always been please with the standard of service
26 June 2025
Brilliant service as always. Car handled with care, clear and timely communication. Car has been cared for by Parks since 2016 and never had an issue.
25 June 2025
Wouldn't take my car anywhere else
25 June 2025
Lot of mone for just unblocking drainage holes on sunroof,which i told them what the problem was when I dropped off the car
24 June 2025
Arranging a time for presentation of my car for repair or service has always been satisfactory and the courtesy shown by staff has been exemplary.
24 June 2025
Very straightforward process to order the car. Delivery was one week earlier than expected. I drive in with one car and left with another. So easy.