OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
227 ratings and 74 comments received in the last 90 days.
20 May 2022
Barry Mc Lean was amazingly helpful
09 May 2022
Everything has gone very smoothly in the purchasing and collection of my new vehicle
09 May 2022
excellent to deal with
02 May 2022
Barry was great and made the process so smooth and kept in touch whilst we waited on delivery of the car.
25 April 2022
A really lovely car and a dream to drive.
25 April 2022
Love my new car
12 April 2022
The sales team kept me updated on the car delivery abs explained options and progress well.
10 April 2022
Because of the sales persons knowledge of the product
04 April 2022
Have used same dealership and saleaman for my last six BMW'w. always happy with service.
13 June 2022
Staff were courteous, very helpful, efficient and the repair was dealt with really well.
11 June 2022
Advisors and staff are welcoming, cheery and knowledgeable
11 June 2022
Service advisor was very welcoming and friendly, assisted me with any questions I had before booking, and ensured I was personally looked after whilst at the service dept.
11 June 2022
Lynne and the team work hard to meet your needs and expectations, making it easy for me as their customer when organising maintenance and repairs on my vehicle.
08 June 2022
Quality service and excellent communication from the team!
07 June 2022
I find staff are courteous, both on the phone and when collecting and delivering the car and having experienced other garages think the BMW service is best!
07 June 2022
Always happy to help
05 June 2022
All as expected.
02 June 2022
Reassuring to have full check on my car backed by a video on the condition of brakes, tyres and suspension.
02 June 2022
Car was in and out as planned, and a clear report of the issue and resolution was given.
01 June 2022
From start to finish Danny was exceptional. We discussed my car options, price and delivery date. He was in regular contact throughout. 100% customer satisfaction.