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ABOUT Douglas Park Hamilton.

Find out more about what we do and our team.

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David McBennett

Head of Business
  • Years at the dealership 9
  • Years in the industry 17
  • Department Sales
  • Hobbies Snowboarding & golf

Chris Holton

General Sales Manager
  • Years at the dealership 1
  • Years in the industry 21
  • Department Sales
  • Hobbies Golf & football

David Johnstone

Used Car Sales Manager
  • Years at the dealership 9
  • Years in the industry 29
  • Department Sales
  • Hobbies Golf & cooking

Barry Milne

Local Business Development Manager
  • Years at the dealership 4
  • Years in the industry 19
  • Department Corporate
  • Hobbies Golf

Stewart Balneaves

Business Manager
  • Years at the dealership 2 Years
  • Years in the industry 16 Years
  • Department Sales
  • Hobbies Golf & walking

Robert Dickson

Sales Executive
  • Years at the dealership 1
  • Years in the industry 15
  • Department Sales
  • Hobbies Golf

Mark Brown

Sales Executive
  • Years at the dealership 9
  • Years in the industry 9
  • Department Sales
  • Hobbies Health & fitness & music

Grant O'Conner

Sales Executive
  • Years at the dealership 2
  • Years in the industry 28
  • Department Sales
  • Hobbies Golf & motorsport

George Anderson

Sales Executive
  • Years at the dealership 2
  • Years in the industry 20
  • Department Sales
  • Hobbies Football

Danny Ferguson

Sales Executive
  • Years at the dealership 16
  • Years in the industry 22
  • Department Sales
  • Hobbies Travel

Neil Matheson

Rental Manager
  • Years at the dealership 13
  • Years in the industry 18
  • Department Sales
  • Hobbies Football, guitar & family

Paul Henderson

Sales Executive
  • Years at the dealership 19
  • Years in the industry 22
  • Department Sales
  • Hobbies Family

Michael Yorkston

Trainee Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Motorsport & cars

Simon Lamond

Product Genius
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Golf, photography & cars

Johnathan White

Sales Executive
  • Years at the dealership 3.5
  • Years in the industry 15
  • Department Sales
  • Hobbies Football

Alisdair Lawson

Sales Executive
  • Years at the dealership 10
  • Years in the industry 15
  • Department Sales
  • Hobbies Rugby

Ann-Marie Glancy

Retention Manager/trainer
  • Years at the dealership 3
  • Years in the industry 30
  • Department Sales
  • Hobbies Socialising & family

Robert McCubbin

Warranty Admin
  • Years at the dealership 2
  • Years in the industry 6
  • Department Warranty
  • Hobbies Fishing, motorsport & Music

Brian Shirlaw

Aftersales Manager
  • Years at the dealership 5
  • Years in the industry 25
  • Department Sales
  • Hobbies Family & sports

Fraser Murdoch

Workshop Controller
  • Years at the dealership 6
  • Years in the industry 15
  • Department Service
  • Hobbies Bowls & golf

Liz McNally

Receptionist
  • Years at the dealership 11
  • Years in the industry 11
  • Department Reception
  • Hobbies Walking & family

Martin Seggie

Parts Manager
  • Years at the dealership 16
  • Years in the industry 25
  • Department Parts
  • Hobbies Football

John Knotts

Parts Supervisor
  • Years at the dealership 5
  • Years in the industry 13
  • Department Parts
  • Hobbies Football, cycling & football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Every time I get great service , car is looked after and the dealership at Hamilton is just a different class

Service

You always do a very good service

Service

Again excellent customer service from start to finish Mark our salesman was very helpful knowledgeable and friendly also Connor the person that took both myself and my daughter for our test drive in our new cars was very knowledgeable and friendly to

Service

Handed car in at 09:00 and had it back earlier than expected always a great service. Staff are always welcoming and helpful.

Service

Fantastic service with Hannah the service advisor a credit to the company

Service

Easy to organise the service, communications were frequent and clear. Branch was conveniently located, easy to find. Branch staff were very helpful and friendly, branch was very clean and well laid out. Service was quick and efficient.

Service

Friendly and courteous service agent who gave good clear advice on my next service.

Service

Excellent as always.

Service

Pleasant reception member of staff. Good waiting area with refreshments. Was expected and work completed within the estimated timescales.

Service

Fast friendly service

Service

Professional service at reasonable cost.

Service

Oil service and brake fluid change completed on time and Z4 running smoothly.

Service

Very good

Service

Although there was a problem with all their computers and phone lines in the Branch on the day I took my car in, the staff kept me informed throughout.

Service

Staff looked after me and responded to any requests I made to my satisfaction.

Service

Staff from reception to service adviser were first class

Service

Too costly for service that was provided

Service

Allowed me to have a waiting appointment, all work was done in a timely fashion as expected including the car getting a good clean (it was badly needed)

Service

Treated exceptionally well.

Service

Because of the attention to detail

Service

very helpful staff

Service

When I initially booked the car in to be visually inspected , I wasn't offered a courtesy car . But Lynn Ferguson who checked me in and kept me updated throughout the day , saved me from the possibility of being late for work , by getting me a lift .

Service

knowing your car is in qualified safe hands and you get a video detailing any good or bad points

Service

Douglas Park offers a premium service including customer lifts to and from home. Also the servicing work is very reliable. The customer relations are very good too.

Service

First class service

Service

Everything went to plan

Service

Very helpful

Service

Associate dealing with my car was very helpful and friendly

Service

Everythong seemless.

Service

The entire experience of purchasing new car was effortless and conducted in a friendly but thoroughly professional manner. Trade in price was fair and new car preparation excellent.

Sales

Very professional personnel who were a pleasure to deal with.

Sales

Excellent experience. Definitely the most straight forward experience I've had when buying a new car

Sales

Excellent customer service was provided by the car dealership especially George Anderson who gave regular updates on the progress if the car.

Sales

Fantastic sales team

Sales

Good relaxing atmosphere

Sales

Barry the salesman was very good at his job